Frequently asked questions

Everything you need to know, in one place.

You can watch back the on-demand version of an event or highlights by clicking on the Event you want to watch under the latest events header.

Equally, you can head to my events in your account to get a list of all the events you have access to and can watch on-demand.

Some smart TVs are not supported by the platform. We recommend you try viewing on a different device and cast it to your TV, or alternatively access the event on your laptop and connect your laptop via HDMI to your TV.

If your device uses any of the following web browsers, it will be compatible with our platform:

  • Windows - Chrome, Firefox, Microsoft Edge
  • OS X - Chrome, Firefox, Safari
  • Xbox - Edge
  • Android 5.0+ - Chrome, Firefox
  • iOS 7+ - Safari

At this date, we don't currently support Chromecast. We recommend, however, that you cast the Event to your TV using Screen Mirror (iOS Devices) or Smart View (Android Devices).

For iOS

For Android

Yes, you can change devices but will be logged out from the first one when you log into a second device.

Not with the same account. The platform will automatically log out of a device so that only one device can view the Event at a time.

If your device uses any of the following web browsers, it will be compatible with our platform:

  • Windows - Chrome, Firefox, Microsoft Edge
  • OS X - Chrome, Firefox, Safari
  • Xbox - Edge
  • Android 5.0+ - Chrome, Firefox
  • iOS 7+ - Safari